Managing Release Compatibility

I have been tasked with the responsibility of managing "Release
Compatibility" of our products with Microsoft products.
Basically, it is my job to make sure that we keep a detailed list of which
of our products work with which of Microsofts products. This includes not
only different versions of the OS, but also different service packs. It
also includes versions of Microsoft Products such as IIS, SQL Server,
Exchange Server, Outlook as well as all the associated service packs for
each.
This is all to be cross-referenced against each version of our own products,
to see where we are compatible and where we are not.
Right now, we are tracking this in a simple word document with some tables
in it, that details the different versions, but this is not a very good
solution, as it is hard to maintain, has a lot of duplicate information, and
still does not hold all the information we would like it to. For example,
it does not track *interactions* of different products, nor does it track
things like hotfixes.
I am looking for a database driven solution that we could implement that
will facilitate this tracking. I know there must be other Microsoft
partners who have this same problem, what do you use to keep track of this
sort of thing?
-please reply in the newsgroup, I cannot receive emails from here.
Hi Brian,
Thanks for your posting!
Based on my understanding, you would like to have database to record and
keep the steps of release of our hotfix or service pack. Something like a
notification system. Correct me if I was wrong. However, there is no such
funcationality now. I will try to make a further research internally and
try to see whether there are any available workaround.
Thank you for your patience and cooperation.
Sincerely yours,
Mingqing Cheng
Online Partner Support Specialist
Partner Support Group
Microsoft Global Technical Support Center
Introduction to Yukon! - http://www.microsoft.com/sql/yukon
This posting is provided "as is" with no warranties and confers no rights.
Please reply to newsgroups only, many thanks!
|||Hi Brian,
This question is very specific to your environment and is more like a
consult type of an issue. You are welcome to wait for MVP or other peer
response, however we will not be able to assist you with this as this is
not a break/fix type of issue and is more like a consult type question. You
can contact Advisory Services (AS) . Microsoft Advisory Services provides
short-term advice and guidance for problems not covered by Problem
Resolution Service as well as requests for consultative assistance for
design, development and deployment issues. You may call this number to get
Advisory Services: (800) 936-5200.
Thank you for your patience and cooperation. If you have any questions or
concerns, don't hesitate to let me know. We are here to be of assistance!
Sincerely yours,
Mingqing Cheng
Online Partner Support Specialist
Partner Support Group
Microsoft Global Technical Support Center
Introduction to Yukon! - http://www.microsoft.com/sql/yukon
This posting is provided "as is" with no warranties and confers no rights.
Please reply to newsgroups only, many thanks!